The Customer Success Team helps SmithRxβs clients derive the full value of their PBM services by building effective relationships and communicating the value of our services in the context of customersβ business goals. As a Clinical Account Manager, you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers via pharmacy benefit analysis and clinical consultation delivery.
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As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product. Communicate project status and escalate issues for improved workflow efficiency. Collaborate with engineers on system enhancements to create workflow automation.