$72,860–$105,747
USD/year
The Technical Program Manager is responsible for leading and managing technical programs that enhance the efficiency and effectiveness of our customer support operations. You will collaborate closely with cross-functional teams including engineering, services, and support to drive initiatives that improve our support processes, tools, and customer experience. Manage sprint goals and timelines, balancing scope, resources, and priorities to ensure timely product delivery. Implement best practices to optimize efficiency, responsiveness, and overall customer satisfaction.