$162,600–$284,600
USD/year
The Customer Excellence Group - Strategy & Product - Catalyst Center of Excellence partners with Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow’s customers. This role involves designing, productizing, and piloting agentic & generative AI‑first setup and implementation experiences, reducing the time it takes for ServiceNow and its partners to deliver implementation programs and projects.