Remote Public relations Jobs · Canada

• Provide frontline technical support for products and platforms, troubleshooting hardware, software, and OS issues.
• Assist customers with orders, shipments, returns, and warranty queries via phone, email, and chat.
• Document interactions, escalate issues as needed, and meet performance KPIs.

• Build agents with agents, from chat affordances to ambient background agents.
• Use existing patterns for data modeling, GraphQL, and component architecture, and know when to break out.
• Learn the domain from in-house experts and work closely with product designers.

Luminary is the AI-native system of action for wealth transfer services, transforming complex estate planning and ownership documents into a structured data asset. It serves 1,000+ customers with a small, senior team backed by prominent investors, fostering a culture of modern tooling and engineer ownership.

• Drive earned media strategy for ShareGate, including press releases, executive bylines, media pitching, and agency management.
• Lead executive thought leadership programs and coach spokespeople to align with company narrative.
• Monitor and optimize coverage for AI search visibility, employer branding, and creator partnerships.

Workleap is a Montreal-based tech company founded in 2006 that builds simple products to improve workplace experiences. With over 15,000 customers worldwide, they foster a builder culture where autonomy and direct feedback are valued.