Social media interns are creative and knowledgeable members of a dedicated team focused on the growth, engagement, and management of Best Friends’ social media communities. Interns will learn about and participate in day-to-day community building and cultivation across social channels, content development and posting, and collaboration to meet organizational business goals and provide meaningful engagement for animal lovers.

We are seeking a dynamic and strategic Social Media Engagement Specialist to join our team to develop and execute strategic, relevant outbound community engagement initiatives on behalf of our clients. You will monitor social media channels and respond to comments, questions, and concerns while collaborating with the marketing and content teams to ensure brand consistency and stay up-to-date with social media trends, tools, and best practices.

Our Social Media Moderators are essential to building and maintaining a trusted, high-quality marketplace for our healthcare workers and facility partners. As part of the Worker Operations (W-Ops) team, you will help ensure that every interaction in our online communities reflects our commitment to reliability, professionalism, and service excellence. This role requires strong judgment, adaptability, and the ability to navigate high volumes of interactions in a fast-moving, dynamic environment.