Provide day to day Salesforce support/bugfix to our end users. Act as the single point of contact for all Salesforce needs on the GovCloud, especially for the customer support team during PST hours. Support end users in data extractions, reports, KPIs and dashboards. You will be expected to do Unit Testing for bug fixes and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications.
Take ownership of one or more development teams, balancing successful and consistent execution with mentorship and developing a highly motivated team of engineers. Focus on high technical and product quality, and customer satisfaction, without building a hero/crunch culture. Collaborate with Product Management and Engineering Leadership to build foundational services for the virtual agent platform.
Develop and maintain backend solutions with a focus on software integration and data exchange. Design and implement development and integration interfaces to other systems. Develop and optimize connectivity modules in the PDM WebConnector. Design and implement efficient data models and business processes. Support the integration of the PDM WebConnector into existing IT landscapes. Communicate proactively with internal and external partners to align on technical requirements.
Seeking an experienced Profile Developer to join our Retail Bank Technology division. This role involves the design, development, and testing of software solutions with a strong emphasis on system architecture and integration. The ideal candidate will have hands-on experience with MUMPS, Profile Scripting Language (PSL), and SQL, as well as a strong background in banking software systems.