American Arbitration Association

1 open remote positions

The American Arbitration Association (AAA) is a global leader in arbitration, mediation, and online dispute resolution, helping resolve complex disputes with fairness and efficiency. Recognized as a best-in-class employer, it fosters a purpose-driven, innovative culture with comprehensive professional development and a commitment to diversity.

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Open Positions

$84,000–$105,000/yr

  • Gather and analyze requirements to map and document current and future processes for case administration.
  • Coordinate cross-functional initiatives and support quality assurance testing for system enhancements, including AI-driven tools.
  • Collaborate with technical teams, internal stakeholders, and external vendors to deploy digital solutions that improve workflow efficiency.