Edgewater Federal Solutions

1 open remote positions

Edgewater Federal Solutions is a government contracting firm that provides exceptional services to support customer missions. It is an ISO-certified, CMMI Level 3 company recognized as a Top Workplace in the Greater Washington Area.

Salary Distribution 1 of 1 jobs

$130,000

Min

$130,000

25th

$130,000

Median

$130,000

75th

$130,000

Max

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) Medical (1) PTO (1) Tuition Reimbursement (1) Vision (1)

Technology Lead, Contact Center Platforms

7 hours ago

$90,000–$130,000/yr

Administer and provide technical leadership for contact center platforms including NICE CXone and Oracle Service Cloud.
Lead reporting, data analytics, and support the migration from Oracle Service Cloud to Oracle Fusion Service.
Identify and implement modernization initiatives involving AI, automation, and process improvement to drive operational efficiency.

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Open Positions

Technology Lead, Contact Center Platforms