Oddin.gg is the global leader in esports data science, providing cutting-edge esports betting solutions worldwide. Recognized as the fastest-growing tech company in Central Europe by Deloitte in 2024 and 2025, they are rapidly expanding with a new core team of 6 Customer Support Specialists, offering high impact and clear career growth.
Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure.
Investigate live data using back-office tools like Grafana, Freya, and JSON payloads to verify market states and resolve settlement disputes.
Manage live incident responses and coordinate with Trading, Product, Risk, and Customer Success teams for seamless escalations.