Promova

Effectively attract users to our app and platform, Promova, through paid traffic channels so that more people (regardless of age, location, or lifestyle) can conveniently, affordably, and efficiently learn foreign languages. Your area of influence includes launching and managing new advertising campaigns and analyzing performance.

Bring our brand to life through dynamic, eye-catching videos that captivate and convert. Play a critical role in shaping the visual language of our global marketing efforts and be an essential part of a cross-functional creative team.

Craft emotionally engaging, culturally relevant copy that strengthens our brand, communicates our values, and supports key initiatives - from marketing campaigns to PR and product launches. Collaborate closely with designers, PR, and SMM teams to bring ideas to life. Localize and culturally adapt content for diverse international markets.

Drive one of Promova's most strategic product areas, Personalization & Tutoring, shaping differentiated user journeys across key customer segments, ensuring each learner gets the right experience to succeed. Generate high-impact hypotheses to improve user behavior and monetization within personalized user segments. Validate hypotheses through user research, A/B testing, and data-driven analysis. Own the full product development cycle.

The Customer Care QC Specialist will join the Customer Care team. Daily responsibilities include review of tickets processed by AI agent to assess the quality, identification of problematic patterns or scenarios in responses, creation of reports and transfer of them to the relevant teams. Further responsibilities include constant update and improvement of Knowledge Base, collaboration with team to improve templates, and optimization of QC processes.