Proofpoint is a global leader in human- and agent-centric cybersecurity, protecting people, data, and AI agents across email, cloud, and collaboration tools. With over 80 of the Fortune 100 and millions of organizations as customers, we foster a culture rooted in BRAVE values and have been honored with six Best Places to Work Awards in 2024.
Engage with newly signed enterprise customers as a product expert to implement Proofpoint solutions via remote web conferencing, including installation, configuration, and troubleshooting.
Deliver training to customers and partners, and drive high levels of customer satisfaction by acting as a strong customer voice into Marketing and Engineering teams.
Coordinate with multiple parties to ensure timely resolution of technical issues and project completion, and define best practice techniques for the broader field organization.