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What You'll Do:

  • Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions via remote web conferencing.
  • Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation.
  • Deliver training to customers and partners and drive high levels of customer satisfaction.

What You Bring:

  • 5+ years of industry experience in a customer-facing technical role such as professional services, sales engineering, or technical support.
  • UNIX system administration experience and broad technical knowledge of Internet products and technologies.
  • Strong understanding of Internet protocols and networking topology, including TCP/IP, HTTP, and SMTP.

Why Join:

  • Competitive compensation and comprehensive benefits package.
  • Flexible work environment and annual wellness and community outreach days.
  • Global collaboration and networking opportunities with a culture rooted in belonging and purpose.

Our Culture:

  • We are BRAVE: Bold, Responsive, Accountable, Visionary, and Exceptional in execution.
  • We encourage applications from all backgrounds and offer social circles to build community.
  • We empower you to reach your full potential through meaningful challenges and personalized support.

Proofpoint

Proofpoint is a global leader in human- and agent-centric cybersecurity, protecting people, data, and AI agents across email, cloud, and collaboration tools. With over 80 of the Fortune 100 and millions of organizations as customers, we foster a culture rooted in BRAVE values and have been honored with six Best Places to Work Awards in 2024.

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