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What You'll Do:
- Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions via remote web conferencing.
- Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation.
- Deliver training to customers and partners and drive high levels of customer satisfaction.
What You Bring:
- 5+ years of industry experience in a customer-facing technical role such as professional services, sales engineering, or technical support.
- UNIX system administration experience and broad technical knowledge of Internet products and technologies.
- Strong understanding of Internet protocols and networking topology, including TCP/IP, HTTP, and SMTP.
Why Join:
- Competitive compensation and comprehensive benefits package.
- Flexible work environment and annual wellness and community outreach days.
- Global collaboration and networking opportunities with a culture rooted in belonging and purpose.
Our Culture:
- We are BRAVE: Bold, Responsive, Accountable, Visionary, and Exceptional in execution.
- We encourage applications from all backgrounds and offer social circles to build community.
- We empower you to reach your full potential through meaningful challenges and personalized support.
Proofpoint
Proofpoint is a global leader in human- and agent-centric cybersecurity, protecting people, data, and AI agents across email, cloud, and collaboration tools. With over 80 of the Fortune 100 and millions of organizations as customers, we foster a culture rooted in BRAVE values and have been honored with six Best Places to Work Awards in 2024.