Similar Jobs
See allNetwork Security Engineer
Firemon
US
Firewalls
Networking
Virtualization
Senior Firewall Engineer
Horizon3
US
Network Security
Python
SQL
Technical Success Specialist
Frontier
India
Troubleshooting
Networking
Firewall
Network & Security Support Engineer
Kerv Digital
India
SD-WAN
Network Security
Cisco Networking
Network Engineer SD WAN Ops
Jobgether
India
SD-WAN
Cisco Networking
Network Troubleshooting
About the role:
- Configure and integrate FireMon products in customer environments.
- Train and empower customers to use FireMon products.
- Champion customer experience and escalate issues.
Customer Success Skills:
- Install software and hardware through online sessions or onsite work.
- Provide training to end users to ensure product objectives are met.
- Triage support tickets and ensure timely resolution.
Required Skills and Experience:
- In-depth experience with firewalls and network/security devices.
- Knowledge of Linux/UNIX, network infrastructure, and security concepts.
- Experience with REST API and prior customer service or consulting.
FireMon
FireMon delivers network security policy control for modern enterprises, allowing security teams to manage and prove firewall policies across on-prem, cloud, and hybrid environments. The company focuses on making security operations more efficient with a culture of expertise and customer success.