Partner with Product Management, Development, and other Engineers to install and support firewall management solutions for internal R&D.
Provide technical expertise during application development to support products from vendors like Cisco, Check Point, Juniper, and Palo Alto.
Build and maintain test labs, assist in software design, and create test cases to ensure proper code functionality.
FireMon delivers Network Security Policy Control for the Modern Enterprise, enabling security teams to see, govern, and prove policy across on-prem, cloud, and hybrid environments. The company operates with a collaborative R&D culture and seeks a hands-on engineer to join their development team.
Act as the blue team voice, defining what "correct" means for firewall detection and remediation.
Partner with Product and Engineering to turn firewall tuning goals into buildable requirements.
Own deep knowledge of major firewall platforms and validate features against real SOC workflows.
Horizon3 is a fast-growing, remote cybersecurity company enabling organizations to find, fix, and verify exploitable attack vectors. We are a team of former U.S. Special Operations cyber operators and startup engineers, committed to respect, collaboration, ownership, and results.
Investigate and resolve customer inquiries regarding Balto products and services via email and video conferencing.
Collaborate cross-functionally with Customer Success, Implementation, and Sales teams on post-sales services.
Troubleshoot complex technical issues, document root causes, and support integration success.
Frontier helps companies grow cross-functional teams abroad by hiring smart people and placing them into great companies. It is a fully remote subsidiary of Fresh Prints, a fast-growing 150-person New York-based company.
Provide advanced support for network and security incidents and service requests, including out-of-hours P1/P2 issues.
Lead implementation of change requests, maintenance, software upgrades, and hardware replacements.
Troubleshoot complex networking/security issues, manage ISP circuits, and collaborate with architects and clients.
Kerv Digital transforms complex challenges into seamless digital experiences using Power Platform, DevSecOps, Data, and Software Engineering. Part of Kerv Group with over 700 professionals, it has a collaborative, people-first culture certified as a Great Place to Work.
Manage and maintain enterprise network infrastructure, including firewalls, routers, switches, load balancers, and SD-WAN solutions.
Configure, monitor, and troubleshoot Cisco, Fortinet, and Palo Alto firewalls to ensure security and operational stability.
Provide Level 3 support for complex network incidents and collaborate with cross-functional teams to ensure seamless connectivity.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The platform operates with a technology-driven culture and uses AI tools to support efficient and objective recruitment.
Configure and integrate AutoFi products for dealer partner launches, translating requirements into launch-ready technical solutions.
Manage 13-20 concurrent implementations, collaborating with onboarding specialists, stakeholders, and vendors to meet deadlines.
Troubleshoot configuration and integration issues using APIs, JSON, XML, HTML, CSS, and testing tools while maintaining quality standards.
AutoFi provides digital commerce technology for automotive sales and finance, processing $4B in funded loans annually. The diverse team spans the U.S. and Canada, backed by major investors and driven by an empathetic, gritty, curious, and humble culture.
Act as primary escalation point for complex, multi-part customer issues.
Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
Own escalations end-to-end and partner with Engineering and Implementation teams.
Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.
Assess business opportunities and support strategies to address technical challenges within the Customer Experience team.
Partner with security architects, infrastructure specialists, and engineering teams to design effective, results-driven solutions.
Support both Pre-Sale and Post-Sale phases, building technical expertise and product knowledge to empower customer success.
FireMon delivers network security policy control software, giving security teams one place to see, govern, and prove their policy across on-prem, cloud, and hybrid environments. The company focuses on customer experience and a collaborative, remote-first culture.
Provide hardware and firmware deployment support and assist customers with network configuration and integrations.
Troubleshoot technical issues using networking knowledge and documented practices, escalating when necessary.
Act as the single point of contact for customers and collaborate with cross-functional teams.
ExtraHop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.
Provide first-class technical support to Axon Fusus customers via phone, email, and chat.
Troubleshoot hardware and software issues, work with VMS, IP cameras, and Linux networking tools.
Document all work in the CRM and participate in training to advance technical skills.
Axon is a public safety technology company that provides devices and cloud software to protect life. The company values diverse perspectives and offers a fast-paced, meaningful work environment where employees take ownership and drive real change.
Serve as the primary contact for customer support requests via email, chat, phone, and ticketing while documenting each case thoroughly.
Triage and resolve common issues in OT environments with AI tools and documented solutions, escalating complex cases to Tier 2/3 while retaining ownership.
Participate in weekend on-call rotation and contribute to the knowledge base using KCS practices.
Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure like power and water systems by combining technology, threat intelligence, and expert services. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.
Designs, maintains, secures, and evaluates Kwik Lok's global network, infrastructure, and cloud systems.
Performs complex systems support across a multi-site international manufacturing environment with exceptional customer service.
Serves as senior technical resource to the IT/IS team and leads network, security, and disaster recovery initiatives.
Kwik Lok is a global manufacturer of closures and packaging solutions, serving multiple international sites. The company emphasizes a culture of business alignment, accountability, collaboration, and continuous improvement.
Own end-to-end technical integration design for customer onboarding, ensuring alignment with Entersekt platform standards.
Provide API/SDK guidance and define integration specifications, data flows, and authentication configurations.
Lead technical testing, fault diagnosis, and go-live readiness while engaging directly with customer technical teams.
Entersekt is a leader in digital banking fraud prevention and payment security, providing mobile authentication and 3D Secure solutions to financial institutions globally. With over 16 years of history, recent Accel-KKR investment, and 210 million active users protected, the company fosters a collaborative culture focused on cutting-edge technology and growth.
Manage and support Layer 2, 3, 4, and 7 network devices (bare metal and virtual).
Configure VPNs, routing protocols, firewalls, and load balancers like Netscaler/F5 Big-IP.
Work with Cisco and Barracuda hardware, cloud networking on AWS/Azure/Google, and troubleshoot independently.
Unit4 is a cloud company redefining Enterprise Resource Planning for mid-market people-centric organizations with self-driving, adaptive software. With over 40 years of heritage, they are an agile, fast-growing community that values autonomy, trust, and a people-first culture.
Handle customer and internal user requests via chat, email, and occasionally phone in English.
Conduct technical diagnostics to resolve issues, escalate complex cases, and ensure timely solutions.
Identify patterns in technical issues and share knowledge to improve overall support capabilities.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences for businesses worldwide. With 550+ professionals and 210+ edge locations, the company fosters a collaborative, global culture focused on innovation and customer success.
Provide 24x7 onsite and remote troubleshooting support for OneCare clients, ensuring SLA compliance.
Perform routine network maintenance, system upgrades, firewall management, and hardware replacement.
Support incident management, document network problems, and adhere to client security policies.
NCS is a leading AI Tech Services company that provides clients with agility and AI expertise across various industries. With a 15,000-strong team across the Asia Pacific, NCS is a subsidiary of Singtel Group and values Adventure, Excellence, Integrity, Ownership, and Unity.
Provide expert technical guidance and architectural leadership for customers' Zero Trust and Illumio product initiatives.
Build long-term relationships within assigned accounts, understanding strategic goals and driving adoption of Illumio's solutions.
Perform health checks, document findings, and advocate for customers to ensure escalations are resolved in a timely fashion.
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks with its AI-powered breach containment platform. Recognized as a Leader in the Forrester Wave for Microsegmentation, Illumio fosters a culture of belonging, technical excellence, and customer advocacy.
Transform architectural concepts into scalable, standardized, and production-ready enterprise solutions.
Develop Python-based automation, REST API integrations, and reusable deployment frameworks.
Collaborate across architecture, engineering, security, and operations teams to drive digital transformation.
Large global organization transforming enterprise networking with automation and standardized engineering practices. Culture emphasizes cross-functional collaboration across architecture, engineering, security, cloud, and operations teams.
Engineer and maintain enterprise firewall platforms like Palo Alto Networks and Panorama.
Design and implement network security solutions across enterprise and cloud environments.
Develop automation and CI/CD pipelines to streamline infrastructure deployments and reduce manual processes.
The company is a technology organization that secures and modernizes enterprise network infrastructure. It fosters a collaborative, remote-friendly engineering culture with an emphasis on automation and professional growth.
Lead deployment and integration of ITVA across complex enterprise customer environments, including cloud, on-premises, and air-gapped infrastructure.
Implement AI-powered network operations, troubleshooting, visibility, and automation workflows.
Collaborate with ITVA's software engineers to translate customer challenges into product requirements.
ITVA builds an AI-native platform that combines network visibility, automation, troubleshooting, cybersecurity, and IT operations. ITVA is an engineering-driven company deploying into complex enterprise environments, focused on real-world impact.