Lead technical discovery with enterprise sales to map customer systems and validate product fit.
Own solution design for API integrations and scope SoWs for custom builds.
Manage implementations from signature to go-live, resolving technical issues and handing over to support.
Easyship is a leading multi-carrier shipping software platform that makes global eCommerce borderless. Trusted by over 100,000 brands, they offer access to 550+ courier services across 200+ destinations and are an award-winning global team with offices worldwide.
Own technical account management across Affirm's strategic alliances: alerting, monitoring, troubleshooting, and SLAs.
Drive technical initiatives and design custom integration solutions using Affirm's standard integrations.
Partner with product, engineering, and merchant teams while mentoring less-experienced TAMs.
Affirm is a fintech company that offers consumers transparent, predictable pay-over-time solutions and gives merchants flexible payment options. It is a remote-first company with a large global team, centered on care, transparency, and flexibility.
Lead end-to-end implementation and integration for fraud and compliance products.
Translate client technical requirements into scalable solutions, owning API and SDK documentation.
Manage implementation projects, track timelines, mitigate risks, and drive deliverables.
Sardine is an agentic risk platform that helps organizations stop fraud, prevent AI-driven attacks, and automate AML operations. A remote-first company, Sardine values performance over hours worked and hires self-motivated individuals with high growth orientation.
Own end-to-end technical integration design for customer onboarding, ensuring alignment with Entersekt platform standards.
Provide API/SDK guidance and define integration specifications, data flows, and authentication configurations.
Lead technical testing, fault diagnosis, and go-live readiness while engaging directly with customer technical teams.
Entersekt is a leader in digital banking fraud prevention and payment security, providing mobile authentication and 3D Secure solutions to financial institutions globally. With over 16 years of history, recent Accel-KKR investment, and 210 million active users protected, the company fosters a collaborative culture focused on cutting-edge technology and growth.
Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.
Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.
Own the technical setup and integrations configuration for customers, ensuring requirements are met.
Deliver world-class customer experience through clear communication and proactive project management.
Manage data migration and collaborate with Product and Engineering to resolve integration challenges.
HR Acuity is the leading provider of employee relations case management and investigation software. It is a fast-growing, innovative company led by a female founder and CEO, with an inclusive, all-in culture that values diversity and authenticity.
Own the technical integration journey for fintechs and platforms using Sphere's API, from pre-sales to steady state.
Build the implementation playbook, SLAs, and escalation paths to scale the function beyond one person.
Act as the named technical contact for top-tier accounts, resolving integration bugs and feeding product with quantified feedback.
Sphere is a stablecoin payments API that enables fintechs and platforms to onboard customers, hold balances, and move money between stablecoins and local rails. The team is remote-first across the Americas and values technical ownership and building scalable systems.
Lead and mentor Implementation Specialists and Senior Consultants delivering complex technical onboarding and integrations.
Own escalations, resolve technical blockers, and drive root-cause fixes with Support, Product, and R&D.
Run delivery, forecast capacity, and build playbooks and AI-enabled automation to scale customer outcomes.
ChartHop is an AI-powered people platform helping organizations plan, operate, and make confident decisions about their workforce. It serves mid-market and enterprise B2B SaaS customers and is focused on scaling delivery through AI-enabled automation and metric-driven processes.
Support e-commerce customers through technical onboarding, integrating their websites and mobile apps with the AI-powered platform.
Guide customers on REST APIs, web services, and integration best practices while troubleshooting technical issues.
Collaborate with customer success teams to improve integration quality and deliver reliable digital shopping experiences.
Our partner provides an AI-powered search and product discovery platform for e-commerce businesses. They foster a collaborative, international engineering culture that values continuous learning and innovation.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Investigate real product, integration, and configuration issues by reproducing problems and testing hypotheses.
Work with APIs, HTTP, browser behavior, cloud integrations, and logs to understand how systems connect.
Own the customer's experience by communicating clearly and collaborating with Product and Engineering teams.
Sprinto is an autonomous trust platform that centralizes compliance, audit, and risk management via AI-driven automation. Founded in 2020 and trusted by over 4,000 organizations, Sprinto is a fully remote, ownership-driven team with a focus on learning and impact.
Own lab certifications end-to-end across Quest, LabCorp, and 20+ lab partners.
Keep ~30 certifications moving at once, chasing blockers and keeping everyone informed.
Automate repetitive workflows with scripts and AI tools, and dig into backend data to fix integration issues.
Junction builds the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. We're a team of ~60, backed by top investors, and scaling fast.
Design, configure, and test data integrations between the Origami platform and client or third-party systems.
Collaborate with implementation teams and advise clients on integration best practices, security, and data governance.
Troubleshoot integration failures, support client testing, and mentor less experienced colleagues.
Origami Risk provides single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company is an equal opportunity employer focused on client success and innovation.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Manage and resolve complex inbound technical tickets via email and live chat, leading occasional video calls for high-priority issues.
Act as the bridge between customer friction and product solutions by identifying, reproducing, and documenting bugs for Engineering.
Write and maintain technical documentation, leverage AI tools for self-serve resources, and automate support workflows.
Procurify is an agentic procurement platform that helps mid-market organizations control spend, trusted by hundreds of companies managing over $100B in spend. They are a remote-first team of builders with a culture of no egos, offering flexible work and growth opportunities.
Bridge business and technical requirements to shape solution designs and position the platform for prospects.
Support Account Executives as a pre-sales technical resource for SMB opportunities.
Deliver structured product demonstrations and document technical requirements.
impact.com is the world's leading commerce partnership marketing platform, enabling brands to manage partnerships across the customer journey. With over 5,000 global brands and 350,000 partnerships, the company emphasizes authentic relationships and performance-based growth.
Run discovery and solution design for deployments and integration strategy.
Review API payloads and run smoke tests to confirm changes meet carrier requirements.
Handle internal incident management and monitor account health.
Assured modernizes insurance by providing software solutions for claims processing, from digital intake to fraud detection. The company is dynamic, collaborative, and rewarding, serving some of the largest insurers in the world.
Provide first-level technical support for e-commerce companies integrating with Constructor's platform.
Collaborate with customers to configure product catalogs, APIs, and troubleshoot integration issues.
Improve integration documentation and customer onboarding through process improvements.
Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find products and enables brands to drive revenue. The company is fully remote, collaborative, and committed to diversity and employee growth.
Drive technical execution of OEM integrations, collaborating with partner engineering teams to design and validate Hyland-powered solutions.
Provide senior-level architectural guidance on APIs, authentication, data exchange, and integration patterns for scalability and security.
Deliver technical onboarding and enablement, creating documentation and reusable assets that accelerate partner readiness.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence and automation solutions to organizations worldwide. With nearly 4,000 employees, Hyland fosters an employee-centric, inclusive culture that values diverse viewpoints and community impact.
Lead and project manage integration workstreams for customer implementations.
Build and deploy reusable, well-documented integrations while partnering with Platform Engineering.
Engage directly with customers and vendors to scope, build, and troubleshoot integrations.
Ridgeline is the first front-to-back system of record for investment managers, powered by a single real-time data set and embedded AI. Founded by Dave Duffield and recognized as a Best Workplace for Innovators, the company is headquartered in Lake Tahoe with offices across the US.