Serve as a post-sales technical SME on complex product integrations and custom APIs.
Lead customer-facing technical engagements including discovery sessions and hands-on configuration.
Enable the team by converting insights into documentation, playbooks, and tooling for reuse.
Ashby builds a best-in-class HR and recruiting platform to help companies optimize hiring processes. They are a small, talented team that values ownership, continuous improvement, and deep customer focus.
Manage client onboarding and end-to-end integrations for fraud and compliance products.
Translate technical requirements into scalable solutions, owning APIs, SDK docs, and support materials.
Collaborate with internal teams and clients to drive successful, timely deployments.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. With hubs in multiple cities, Sardine is a remote-first company with a globally distributed team of self-motivated individuals.
Design and deliver scalable integrations for Mitti's customers, bridging Go-to-Market and Product teams.
Collaborate with Account Executives, CSMs, and Product teams to accelerate time-to-value.
Build shared scripts, templates, and automations to reduce delivery effort across accounts.
We build tools that make work better for the three billion frontline workers. Our nearly 1,000-person team operates with big tech scale and equity for all.
Own and support technical implementation of Singular’s platform, from scoping through post-launch advisory.
Lead complex SDK, API, attribution, web-to-app, S2S, and data validation investigations.
Partner with Customer Success, Sales, Engineering, and Product to drive customer happiness and product feedback.
Singular is the leading marketing measurement platform trusted by 1,000+ global brands including Apple, Microsoft, Uber, and Nike. With teams in 12 countries, 65 cities, and $100M in funding, the company fosters an ambitious, creative, technical, and customer-focused culture.
Develop, build, test and deploy custom software solutions using Smartsheet and third-party APIs.
Design and build AI-powered workflows and automations leveraging LLMs and AI agents.
Lead technical consulting engagements, converting business requirements into Smartsheet solutions.
Smartsheet empowers teams to manage work and scale solutions with no-code tools, and now unites human teams with AI agents to automate tasks and uncover insights. The company has been in business for over 20 years, fosters a culture of inclusivity and impact, and values diverse perspectives and nontraditional paths.
Own the success of New Verticals integrations by driving initiatives across technical teams, contractors, and internal stakeholders.
Identify, resolve, and escalate integration-related blockers while managing external relationships with partners.
Partner with product, engineering, and operations teams to drive improvements and shape the systems integrations roadmap.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery. We are a large, growing team committed to diversity and inclusion, with comprehensive benefits and a focus on employee well-being.
Serve as the named, persistent technical partner for strategic accounts, diagnosing workflows and preventing escalations.
Build technical success plans and run recurring health reviews with Customer Success Managers.
Translate complex technical findings into clear business value stories for stakeholders.
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. The company serves more than 700 customers with a data network scoring 1 trillion events per year, fostering a diverse, equitable, and inclusive workplace.
Bridge business and technical requirements to shape solution designs and position the platform for prospects.
Support Account Executives as a pre-sales technical resource for SMB opportunities.
Deliver structured product demonstrations and document technical requirements.
impact.com is the world's leading commerce partnership marketing platform, enabling brands to manage partnerships across the customer journey. With over 5,000 global brands and 350,000 partnerships, the company emphasizes authentic relationships and performance-based growth.
Partner with Business Development to develop solution strategies and relationships that win business in your focus market.
Understand the product and transit agency world deeply to connect the two and solve real problems for agencies.
Shape solutions that show agencies what they gain from our open platform and what's genuinely different about working with Masabi.
Masabi builds fare collection platforms that allow riders to seamlessly buy and present tickets for public transport via mobile, ticket machines, or bank cards. Their Justride platform is used in over 250 locations globally, and they foster a culture of innovation, openness, and trust with a focus on making transit fair and accessible.
Understand and implement customers' business requirements in EHS Insight during onboarding and ongoing support.
Configure the software using custom fields, formulas, and reports, and learn the proprietary configuration language.
Act as technical point of contact, diagnose and debug issues, and provide timely responses to customer inquiries.
EHS Insight provides environmental, health, and safety software to organizations worldwide. As a fast-growing, remote-first SaaS company, we offer a supportive culture and comprehensive benefits package.
Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.
They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.
Serve as the principal technical advisor to enterprise clients, building high-level trust relationships.
Partner with Software Engineers globally to analyze hiring processes and ensure solution alignment.
Work strategically with the GTM team throughout the customer lifecycle.
Karat is the world's largest interviewing company, providing a powerful system for technical leaders to improve hiring. With a remote-first culture, we value inclusivity and have a diverse workforce.
Serve as the primary technical advisor for a portfolio of strategic customers.
Lead technical reviews to identify risks, optimization opportunities, and improvement plans.
Investigate complex technical issues, perform root cause analysis, and drive resolution.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. With over 2000 employees worldwide and a best-in-class HQ in Ottawa, Canada, the company fosters a culture of innovation and has won multiple Top Employer awards.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, ensuring alignment with use cases and industry best practices.
Provide guidance and hands-on support to internal teams, external partners, and customers during implementation, ensuring technical alignment and project success.
Drive post-implementation success and customer adoption by offering strategic guidance, best practices, and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA), redefining how brands interact with customers through AI. The company is a global leader with a team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Provide technical expertise to the sales team and translate business requirements into technical solutions.
Drive client engagements via discovery sessions, solution design workshops, product demos, and developer Q&As.
Guide merchants from initial pre-sales conversations through go-live, ensuring smooth integration and acting as project owner.
Primer provides a unified infrastructure for global payments, helping finance and payments teams reduce complexity and capture revenue. Backed by top investors, we are a rapidly growing, remote-first company with a collaborative and mission-driven culture.
Architect the Future: Translate customer business and eLearning goals into long-term, scalable technical strategies.
Own the Technical Relationship: Take full technical and product ownership of assigned enterprise accounts.
Serve as the Trusted Advisor: Guide executive and technical stakeholders through platform innovations and integrations.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With a global team of 900+ Docebians, they foster a culture of trust, positive intent, and diverse perspectives.
Lead technical discovery and solution design during late-stage sales for strategic clients, creating complex implementation plans.
Own technical implementation and optimization, serving as the primary technical contact for advanced issues.
Mentor junior engineers, drive process improvements, and use AI to automate recurring deliverables.
Rithum is the world's most trusted commerce network, providing an unmatched platform for brands and retailers to accelerate growth, optimize operations, and enhance margins. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a team that values smart risk-takers, collaboration, and work-life balance.
Partner with Sales to position Onomi's capabilities, validate technical feasibility, and deliver technical presentations to enterprise life sciences clients.
Produce detailed solution architecture documents covering data flows, APIs, SSO, and iPaaS integrations, ensuring compliance with pharma standards.
Act as an escalation point for complex integration issues and feed structured insights back to Product for roadmap prioritization.
SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events across in-person, virtual, hybrid, and webinars. It powers Onomi, a live HCP engagement platform for life sciences, and fosters a dynamic, customer-focused culture.
Provide technical support and guidance to users across Intercom, Slack, phone, and email to maximize platform value
Collaborate with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations to deliver exceptional customer experiences
Participate in an on-call rotation and adapt to a fast-changing startup environment while owning customer success
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP, enabling marketing teams to build and ship end-to-end campaigns. Founded in 2019 and headquartered in San Francisco, the company is trusted by enterprises like Domino's, Spotify, and Ramp, with an ambitious, impact-driven team that values humility and kindness.
Execute ETL and data migrations for client onboarding with precision and compliance.
Manage implementation tickets and projects, following SOPs and quality checks.
Troubleshoot integration issues and communicate proactively with stakeholders.
We build an enterprise-grade cannabis retail platform combining POS, eCommerce, Marketing, Analytics, and Inventory Management. Our team of over 200 people works globally with a culture focused on simplicity, efficiency, and innovation.