Senior Solutions Engineer

About the Role:

• Support complex customer implementations, technical onboarding, and advanced troubleshooting across the Americas.
• Sit at the intersection of customer success, technical implementation, product feedback, and scalable solution design.

What You’ll Do:

• Provide senior technical ownership for high-priority accounts, leading investigations into data quality and attribution.
• Use SQL, logs, APIs, and internal tools to resolve issues and build scalable internal resources.
• Develop playbooks, training materials, and workflow improvements to scale the Solution Engineering team.

What You’ll Need:

• 5+ years in Solution Engineering, Technical Account Management, or similar customer-facing technical role.
• Strong troubleshooting skills, ability to write SQL, and comfort with Mac/UNIX and Python scripting.
• Experience integrating mobile SDKs, REST APIs, event tracking, or analytics platforms.

Nice to Have:

• Experience with mobile development (iOS/Android), attribution, adtech, or marketing analytics.
• Hands-on experience with Python and backend frameworks like Django or Flask.
• Experience using AI tools to improve technical workflows and documentation.