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Role Overview:
- Join the Email Security Team as a Technical Support Engineer.
- Be part of a collaborative and fast-paced environment focused on customer experience.
Key Responsibilities:
- Track and triage customer support tickets.
- Troubleshoot problems and collaborate with software engineers to resolve issues.
- Maintain customer satisfaction and contribute to incident management.
Qualifications:
- Experience in Python, Bash, and PowerShell.
- Experience with SQL and supporting SaaS-based products.
- Strong problem-solving skills and ability to work independently.
Nice to Have:
- Experience with email security, Microsoft Exchange, Active Directory, or Office365.
- Knowledge of HTTP/S, SMTP, DNS, or LDAP.
- Bachelor's degree in Computer Science or related field.
Check Point Software Technologies
Check Point Software Technologies is the world's leading vendor of cyber security, providing cutting-edge technologies and services to an ever-growing customer base. The company has been recognized by Time Magazine and Newsweek, with a global team of driven, creative, and innovative people and an award-winning culture.