SoundHound AI

As a Customer Onboarding & Enablement Specialist, be the driving force behind successful customer journeys from the moment a deal closes. Partner closely with Sales, Product, and Delivery teams to ensure every new customer enjoys a smooth, consistent, and impactful onboarding experience. This is a perfect opportunity for a proactive, empathetic, and detail-oriented professional passionate about customer success, scalable processes, and cross-functional teamwork.

Linguistic Program Managers are responsible for end-to-end benchmarking of the automotive solution, which includes gathering language-specific audio and text data, labeling them, and occasionally managing external resources. In this role, you will design and execute benchmarks using audio and text data across multiple languages. You will analyze benchmark results and report issues affecting NLU and/or ASR. You will oversee and coordinate localization and audio data collection efforts utilizing internal and external resources. Works closely with internal teams to guarantee optimal quality in all delivered materials.