TierPoint

1 open remote positions

TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.

Salary Distribution 1 of 1 jobs

Open Positions

Sales Support Associate - Customer Experience

$60,000–$97,728/yr
US

  • Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
  • Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
  • Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements

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