Tietoevry Create Ukraine
1 open remote positions
Tietoevry Create Ukraine invites talented professionals to join our customer’s team as a Junior 24/7 IT Support Engineer in Zhytomyr.
Junior 24/7 IT Support Engineer
12 hours ago
Europe
Communication with European customers (phone, email, IM). ITSM tickets handling and dispatching. Remote user support. Infrastructure monitoring and reaction according to the documentation. Solving incidents in IT area: performing basic troubleshooting and event correction according to the defined procedures. Prioritizing and escalating incidents (when required) to the appropriately experienced technician. Operating in shifts for 24/7 customer support.