Wayfair

As a BPO Manager, you’ll drive positive and impactful partnerships with our Vendors globally, treating every day as an opportunity to champion our customers, exceed performance targets, and strengthen business growth. You will lead and execute against a site strategy, effectively delivering KPI / operational improvements through effective governance.

This is a 6 month contingent contract, with potential to be extended based on business needs managing on-site project execution for new outlet launches, including schedule development, issue resolution, and stakeholder coordination, requiring 3-5 years of relevant experience.