Answer inbound calls assisting with room and suite reservations for luxury brands.
Confidently guide guests in selecting their ideal room and package with personalized recommendations.
Personalize offers to provide guests with unique and authentic experiences.
Accor Global Reservation Centre has been part of Moncton's evolution for over 30 years, helping shape its growth. They are recognized for strong community contributions and dedication to creating exceptional, memorable luxury experiences.
Ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity.
Monitor, respond and engage with customers on different channels that require service support.
Contribute to a service orientated culture aimed at building repeat business and customer loyalty.
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have a warm and positive work environment where a multicultural team works in great harmony.