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Luxury Reservation Sales Consultant

Accor Global Reservation Centre

Canada

Sales Customer Service Hospitality

Customer Service– Hotel Reservations

BN

US

Customer Service Customer Support Customer Satisfaction

Customer Care Claims Specialist - French Speaking

Lastminute.com

Spain

Customer Management Analytical Thinking Communication

What You'll be Doing:

Curate highly personalized concierge experiences for our valued clients and guests
Design and book bespoke excursions, transfers, and exclusive experiences
Anticipate guest preferences and identify refined upsell opportunities

What's In It for You:

Learn, grow and develop your skills with our world renowned, well established global luxury brand
4 weeks’ paid vacation, 13 paid statutory holidays annually, fully paid training delivered virtually
Comprehensive Benefits: Medical/Dental coverage or you and your family, with premiums paid by the company, plus a company matching pension plan of up to 5%

Qualifications:

Exceptional verbal/written English required , other languages an asset
Minimum 1 year experience in luxury sales and/or service required, ultra-luxury is a strong asset
Must be able to build rapport effortlessly, and have a proven ability to curate high-end experiences

Accor

Accor is an artisan of travel that continues to elevate the art of luxury across trains, hotels, and sailing yachts. The award-winning Centre is recognized for strong community contributions and a dedication to creating exceptional, memorable luxury experiences for every colleague and guest.

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