Source Job

Spain Europe

  • Ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity.
  • Monitor, respond and engage with customers on different channels that require service support.
  • Contribute to a service orientated culture aimed at building repeat business and customer loyalty.

CRM Tools Customer Management Analytical Thinking Communication Customer Service

15 jobs similar to Customer Care Claims Specialist - French Speaking

Jobs ranked by similarity.

US

  • Represent a diverse lineup of products and brands committed to customer service excellence.
  • Answer questions about orders and requests, account status, products, and services.
  • Take ownership of issues and follow through to solve problems while exercising sound judgment.

VIPdesk Connect is a certified B-Corp and Best Workplace winner committed to team member happiness. They partner with iconic brands to provide an elevated customer experience. The company fosters a supportive workplace where team members feel comfortable sharing ideas and working together.

Canada

  • Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
  • Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
  • Understand and communicate our customers' needs and motivations to our internal teams locally and globally

Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. They have a community of 133 million registered users and 261,000 active partners across 21 countries.

  • Act as a trusted point of contact for high-value travelers.
  • Manage complex and sensitive situations with autonomy, precision, and discretion.
  • Collaborate closely with internal teams to investigate issues and anticipate needs.

OnSpot is a travel technology scale-up with 20 years of expertise, redefining the traveler experience for premium and luxury travel brands worldwide. Operating across 5 continents and more than 130 countries, we support over 300,000 travelers each year, combining cutting-edge technology with high-touch, concierge-level service to deliver seamless, personalized journeys at scale.

Global 6w PTO

  • Consulting customers on questions related to websites.
  • Working timely and effectively with customer requests, resolving issues.
  • Promoting websites to customers upon opportunity, maintaining service quality.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. Their international team of 1200 professionals and digital nomads works all over the world.

North America

  • As the first point of contact, troubleshoot any aspect of payer's problems.
  • Guide customers through their payment process, liaising with all departments.
  • Solve complex payment problems and conduct daily follow-up with unresolved requests.

Flywire is a global payments enablement and software company that was founded to solve high-stakes, high-value payments in higher education. The company has over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide.

$20,000–$20,000/yr
Global Unlimited PTO

  • Consistently deliver a hospitality-driven, empathetic call and message tone.
  • Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests.
  • Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams

Owner.com provides an AI growth system for local restaurants, helping them improve SEO, marketing, and online ordering to grow first-party orders. They have a team in the low hundreds, with top talent from companies like Shopify, HubSpot, and DoorDash, and are headquartered in San Francisco with a sales hub in Toronto.

Europe

  • Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
  • Understand customer needs and preferences through direct interactions and feedback.
  • Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.

Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home to-do’s. They value flexibility and choice but also stay committed to regular in-person connection, with a culture that is collaborative, pragmatic, and fast-paced.

$25,000–$65,000/yr
US

  • Manage customer interactions and assist with hotel reservation inquiries.
  • Ensure a seamless booking process for clients.
  • Deliver exceptional customer support.

This company focuses on careers in travel. They are a growing team looking for passionate people.

Global

  • Actively monitor customer reviews and comments across platforms and provide clear and helpful responses.
  • Respond to potential customers via public responses, chat, email, direct messages, and app store review sections.
  • Quickly identify trends or issues within customer communications and share them with the team.

BrickBrands is a fast-growing company offering opportunities and learning experiences as a part of its global team. They embrace diversity and inclusivity, seeking self-starters with a passion to excel and create opportunities for brands and communities.

Europe Canada

  • Deliver fast, accurate, and empathetic support to healthcare professionals across chat, voice, and email.
  • Navigate tools like Zendesk and Salesforce to investigate cases and maintain accurate documentation.
  • Monitor trends and flag recurring issues or process gaps to improve worker experience and internal operations.

Clipboard Health helps professionals turn extra time into career growth and financial opportunity with an app-based marketplace. It is a fast-growing Series C marketplace with a global, remote team of 1,000+ people and has been profitable since 2022.

US

  • Take inbound calls from either the customer or the restaurant.
  • Manage incoming tickets generated from email or text via CRM.
  • Minor troubleshooting product or service problems reported by the customer or the restaurant.

HungerRush is a leading provider of integrated restaurant solutions. Their flagship cloud POS system, HungerRush 360, makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.

US

  • Format, edit and proofread press releases on a computer quickly and accurately.
  • Code each release based on a client’s request for distribution, suggest additional or alternative circuits.
  • Contact clients regarding any problems that could lead to errors.

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They are on a mission to redefine how organizations connect with their audiences.

Europe

  • Deeply understand the Asana product and workflows to serve as a product expert and trusted advisor.
  • Design and deliver high-impact, time-bound interactive workflow trainings for the public and current customer accounts that drive adoption and engagement across diverse customer segments.
  • Promote long-term adoption success and account growth by identifying and sharing opportunities to better address customer challenges, playing a strategic, sales-minded role during engagements.

MarketStar creates growth for their clients, employees, and community by generating revenue for innovative tech companies through outsourced B2B solutions. They have 3,000+ employees worldwide and have an award-winning workplace culture.

5w PTO 16w maternity 16w paternity

  • Own the Sales Journey: Lead discovery, demo, and pricing calls, showcasing the power of Gorgias tailored to each prospect’s specific needs.
  • Engage with Inbound Leads: Benefit from a well-developed lead generation team—your job will be less about hunting and more about guiding prospects through the buying journey.
  • Build Strong Relationships: Act as a trusted advisor, answering questions and overcoming objections to keep deals moving forward smoothly.

Gorgias is building a unified AI agent that sells, supports, and re-engages customers across the entire journey, aiming to turn brand interactions into personal, seamless, and intelligent relationships. They are leading the shift towards Conversational Commerce and are building the foundation for the next decade of e-commerce.