Head of Lifecycle

Solace

Remote regions

US

Benefits

Job Description

Own and optimize the patient lifecycle across acquisition, onboarding, engagement, and retention.

Lead the design, launch, and analysis of multi-channel lifecycle programs.

Oversee experimentation frameworks and surface insights that fuel iteration and innovation.

Collaborate with Product, Data, and Operations to ensure alignment.

Understand and maintain the complex automation workflows in Customer.io, leveraging segmentation, conditional logic, and personalization.

About Solace

Solace is a Series B startup founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and SignalFire.

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