Job Description
Collaborate with Eve’s Sales and Success teams to understand customer needs and design tailored solutions that help them drive towards their desired outcomes. Co-own both product and technical evaluations with sales, define scope, environments, dependencies, success criteria, and execution plans that drive conversion from pilot to production. Translate customer workflows into scalable integration designs, define data mappings and API strategies with IT and engineering, and validate technical readiness through structured discovery before delivery. Serve as the connective tissue between customers and product. Capture technical requirements, uncover edge cases, shape roadmap priorities, and influence evolution of Eve’s architecture. Guide customers through enterprise-grade reviews, security questionnaires, data governance evaluations, and compliance alignment, with clarity and confidence. Consult with legal operations, IT admins, and firm executives to drive adoption strategy, AI safety best practices, governance, and long-term expansion.
About Eve
At Eve, they’re redefining what’s possible in legal technology, empowering plaintiff law firms with AI-driven solutions that elevate how they operate, serve clients, and grow.