Care Management Operations Analyst
Benefits
Unlimited PTO
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Responsibilities:
- Analyze end-to-end non-clinical workflows.
- Identify workflow gaps impacting throughput or documentation quality.
- Maintain operational reporting, dashboards, and performance metrics.
Qualifications:
- Bachelor’s degree preferred, or minimum three years of formal training experience.
- Demonstrated success leading cross functional process improvement initiatives.
- Ability to translate ambiguous operational needs into clear process requirements.
Requirements:
- Working knowledge of standard office software and systems.
- Ability to work independently and utilize written resources to solve problems.
- Excellent verbal and written communication skills.
Personify Health
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.