Operations Associate

Key Responsibilities:

• Support Shields operations team at health system partners with day-to-day operations, new clinic implementations, and other growth initiatives.
• Organize and maintain required documentation to enable operational success, including clinic rollout schedules, clinic contact lists, staffing rosters, data inputs, and other operational planning tools.
• Assist Regional Integrations Manager with new hire responsibilities around maintaining new hire checklist, coordinating training schedules and travel for new liaison hires.

Additional Responsibilities:

• Support the training team on new and ongoing training activities.
• Partake in liaison audit process, including conducting audits and providing feedback to Manager of Patient Services.
• Compile and present data to internal teams and clinic audiences.