Application Support Lead

StarCompliance is seeking an accomplished and experienced hands-on leader to join our expanding Client Support Services team. In this key role, you will provide technical direction and operational guidance for our U.S.-based Level 1 and Level 2 application support team. You will work directly with the Associate Director of Client Support Services to ensure efficient support operations, technical excellence, and ongoing process improvement. You’ll play a central role in driving application and database monitoring, issue analysis, and resolution of complex technical escalations. Your expertise will help define support standards, promote best practices, and ensure timely resolution of critical issues through strategic oversight and direct technical engagement.