Mitratech is seeking qualified candidates to join their team of skilled support engineers, providing dedicated support to specific clients by collaborating with a worldwide team to resolve software issues and address customer requests.
Job listings
Europe
5w PTO
Provide enterprise level technical and functional support for Ivanti Enterprise Service Manager products to global customers, partners and internal staff through troubleshooting and diagnosis. Participate in the continuous improvement of Ivanti products, solutions and platforms. Make use of phone and remote access tools appropriately. Maintain team goals and objectives. Work as part of a team to progress customer cases.