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Mission:
- Lead day-to-day service operations for a federal health IT mission.
- Coordinate clinical, training, field, and technical teams.
Responsibilities:
- Manage workforce capacity and resource coordination.
- Lead weekly operational and monthly service reviews.
Qualifications:
- 8+ years DoD service management experience.
- ITIL 4 Foundation and active Secret clearance.
Why Rackner:
- Support meaningful federal missions.
- Collaborate on practical problem-solving.
Rackner
Rackner is a technology company supporting federal health IT missions, solving complex operational and technical challenges alongside multidisciplinary teams. The company values collaboration, practical problem-solving, and continuous improvement, with a culture focused on professional growth and meaningful mission outcomes.