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Primary Responsibilities:
- Own the end-to-end technical onboarding of new Travel Pay clients.
- Manage Custom Data Fields, MCC-based restrictions, purchase groups, and approval flows.
- Prepare and submit Mastercard registration documentation.
Sales & CS Enablement:
- Serve as the first point of operational contact for product capability questions.
- Provide structured, well-reasoned responses and supporting pre-sales configuration proposals.
Process Maturity:
- Document SOPs and runbooks in Google Drive or similar tools.
- Transition from ad-hoc tasks to a structured, scalable operational flow.
Clara
Clara is the fastest-growing company in Latin America and has built the leading solution for companies to make and manage all their payments. They help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale, with a passionate and committed team distributed across the Americas.