Payment Operations Analyst

Stablecoin Issuance Operations:

• Support day-to-day stablecoin mint and burn workflows, executed under strict operational controls.
• Perform daily mandatory reconciliations across stablecoin issuance products.
• Maintain clear, timestamped operational records and support immutable log requirements for audit and regulatory review.

Operational Excellence:

• Investigate and resolve discrepancies across bank accounts, provider balances, internal ledgers, and transaction records.
• Monitor partner and bank SLAs and escalate deviations to protect payment continuity.
• Contribute to SOPs, controls, and process governance to strengthen IPO readiness.

Payment Performance & Optimization:

• Monitor key payment health metrics and identify anomalies impacting conversion and revenue capture.
• Perform deep dives into payment failures and support remediation plans.
• Support routing optimisation initiatives, working with Product and Engineering to reduce repeat failures.