Insurance Sales Advisor I

As an Insurance Sales Advisor I, you will primarily respond to inbound customer inquiries across digital channels, assisting with quotes, applications, and coverage options. You will proactively engage potential customers via digital outreach, ensuring clear and empathetic communication tailored to their needs, utilizing internal tools and CRM systems to track conversations and manage follow-ups. Collaboration with licensed agents will be necessary for escalations or complex policy questions, with a focus on meeting performance goals related to response time, customer satisfaction, and conversion rates.