Job Description
As our Partners & Enablement Manager, you will be responsible for managing the relationship with global partners (e.g., Acquirers, Schemes, and Service Providers). This role oversees centralized processes that require consistent implementation across regional and local partners, while providing global leadership on partnership standards, health, compliance, and best practices.
Strategically oversee worldwide partner accounts, focusing on shared growth prospects and aligning their initiatives with core business objectives. Act as the main point of contact for strategic, commercial, and operational issues. Coordinate regular partner reviews, provide business updates, and handle escalations. Promote commercial opportunities and foster growth with all global partners.
Ensure partners adhere to contractual obligations and operational standards. Monitor cross regions partner performance through key metrics: Health Scorecard, Redundancy coverage and Transaction performance. Lead the implementation of standardized processes and guidelines of global initiatives.
About DLocal
dLocal enables companies to collect payments in 40 countries in emerging markets, increasing conversion rates and simplifying payment expansion.