Senior IT Systems Engineer

Design, implement, and maintain enterprise-level IT infrastructure. Lead architecture decisions for scalable, secure, and high-availability systems that support business operations and growth objectives. Oversee day-to-day operation and integrations of critical systems in a mostly macOS environment using standard enterprise services such as Google Workspaces, Slack, Notion, Asana, and other cloud-based platforms. Assist in the implementation and maintenance of standard security protocols, access controls, and compliance frameworks to protect organizational data and systems. Conduct regular security assessments alongside our Security team partners, and coordinate incident response activities while ensuring adherence to industry standards such as SOC2, ISO 27001, GDPR, etc. Develop and implement automation inline with business objectives to improve efficiency and end-user experience. Identify process inefficiencies and create standardized procedures to improve operational reliability and reduce manual intervention. Assist in the management of IT support ticket backlog efficiently while delivering exceptional customer service and technical solutions to end users across the organization.