Associate Director, Client Services

Silverback

Remote regions

US

Salary range

$120,000–$160,000/yr

Benefits

Unlimited PTO 12w maternity 12w paternity

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Responsibilities:

  • Develop cross-functional marketing strategies based on client data analysis.
  • Monitor client feedback to mitigate churn and identify growth opportunities.
  • Build 3-month delivery plans balancing performance goals with margin targets.

Qualifications:

  • 7+ years of client services experience, with 4+ at a digital agency.
  • Fluency in paid media metrics and deductive reasoning across data sources.
  • Sharp communication skills and big-picture thinking.

Why Silverback:

  • Make an impact at a small agency where everyone drives change.
  • Generous pay and benefits include unlimited PTO and parental leave.
  • Learn cutting-edge marketing in a fully remote, inclusive culture.

Silverback

Silverback is a digital marketing agency specializing in paid media, SEO, and measurement. Named one of the best places to work by AdAge and Inc. Magazine, it has a tight-knit team with a culture of collaboration and a 'work hard, play hard' mentality.

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