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Key Responsibilities:

  • Conduct user research and interviews to understand learner needs and contribute to student-centered solutions.
  • Support product initiatives by gathering requirements, documenting processes, and collaborating with stakeholders.
  • Assist with solution development, testing, and implementation using agile approaches.

Required Qualifications:

  • Bachelor's degree in Computer Science, Business, IT, UX Design, or related field.
  • 3–5 years of experience in higher education, customer experience, user experience, or digital engagement.
  • Skills in product support, journey mapping, workshop facilitation, and cross-functional collaboration.

Benefits:

  • 22 days of paid vacation, 3 personal days, and 16 paid holidays.
  • Comprehensive health coverage including medical, dental, and vision.
  • Retirement stipend of 7.25% of base salary and supplemental retirement plans.

University of Maryland Global Campus

University of Maryland Global Campus provides higher education opportunities through online and on-campus programs. It is a large public university with a focus on student success and flexible learning.

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