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Role Overview:
- Build a customer advocacy and community function from the ground up.
- Turn customer outcomes into stories, references, and relationships.
Key Responsibilities:
- Build a Customer Advisory Board, including member recruitment and charter development.
- Create a customer reference program and produce case studies, testimonials, and video content.
- Develop a customer speaker bureau and integrate proof points into sales and marketing.
Qualifications:
- Seven to ten years in B2B customer marketing or advocacy.
- Experience building advocacy programs from scratch, preferably in regulated industries.
Compensation:
- Base salary $180,000-$200,000 USD annually.
- Remote position within the US, with primary location in San Francisco.
Healthcare AI Company
This healthcare AI company leverages artificial intelligence to improve patient outcomes. It is a high-growth company with a focus on customer success and innovation.