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Who We Are:

  • We are a team of scientists, engineers, and cloud experts passionate about enabling breakthroughs in health sciences.
  • We foster a collaborative culture focused on innovation and solving complex challenges for our partners.

Responsibilities:

  • Provide scientific and technical support to customers, equipping them with tools to address healthcare challenges.
  • Manage customer engagement cases and develop internal and customer-facing product assets.
  • Participate in weekend on-call emergency duty approximately once per six weeks.

Qualifications:

  • Degree in bioinformatics, software engineering, or related field with fluency in programming languages like Python, BASH, C++.
  • Solid understanding of genomics, molecular biology, and NGS applications.
  • Excellent problem-solving and communication skills with 1-2 years customer-facing experience preferred.

DNAnexus

DNAnexus is an enterprise orchestration platform for precision health, pioneering cloud-based omics and bioinformatics for life sciences. The company has a passionate team of scientists, engineers, and compliance specialists dedicated to accelerating scientific discovery and improving healthcare.

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