Job Description
We are looking for an exceptional Enterprise Sales Engineer to join our US East team, partnering with enterprise and upper mid-market customers to help them solve their most complex observability challenges. Youโll be working with cutting-edge observability platform, enabling organizations to improve reliability, reduce MTTR, and make data- and AI-driven operational decisions. Partner with Account Executives to drive technical strategy and win new business in upper mid-market and enterprise accounts. Lead discovery and solution design for monitoring, logging, and tracing use cases, aligning with customer business objectives. Run engaging product demonstrations that clearly articulate value, differentiate from competitors, and inspire technical stakeholders. Design and execute POCs with measurable success criteria, guiding customers through instrumentation, data onboarding, and dashboarding. Stay ahead of the curve by maintaining expertise in competitive products, market trends, and emerging observability practices.
About Grafana Labs
Grafana Labs' observability platform enables organizations to improve reliability, reduce MTTR, and make data- and AI-driven operational decisions.