Similar Jobs
See allTechnical Account Manager (Southern California)
Ajax Systems
US
Access Control
Technical Training
Security Architect (SecOps) - Northeast region (Remote)
GuidePoint Security
SIEM
SOAR
Splunk
Security Technical Support Engineer
Jobgether
India
Network Security
Firewall Management
Troubleshooting
Installation Technician
Raptor Technologies
US
Troubleshooting
Customer Service
Field Service
Microsoft Security Integration Engineer
Microsoft
Canada
Microsoft Defender
Microsoft Sentinel
Microsoft Purview
Role Overview:
- Serve as the primary technical point of contact for field engineers during security system installations.
- Provide real-time support through phone, email, and messaging platforms.
- Guide installation teams through project milestones and troubleshoot complex technical issues.
Key Responsibilities:
- Support installations involving access control, CCTV/VMS, intrusion detection, fire alarm systems, and business intelligence solutions.
- Maintain accurate documentation of activities, issues, and project progress.
- Collaborate with Field Operations, Project Management, and Customer Success teams.
Requirements and Benefits:
- Minimum 3 years as a Field Technician or similar role with security system expertise.
- Salary $58,000–$61,000 annually, full-time remote with comprehensive benefits and training.
US Security & IT
The partner company provides secure, high-quality installation support for electronic security systems. They emphasize a collaborative culture with career growth and professional development.