Act as the primary technical contact for field engineers during security installations, providing real-time support via phone, email, and messaging.
Guide teams through programming, testing, troubleshooting, and validation of access control, CCTV/VMS, intrusion detection, fire alarm, and two-way audio systems.
Maintain accurate documentation, collaborate with cross-functional teams, and identify process improvements for continuous operational excellence.
Conduct technical seminars, exhibitions, and webinars on Ajax products for customers and employees.
Build and maintain long-term relationships with key partners and provide technical consultations.
Perform market research and competitive analysis to identify product improvements.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries. The company employs 5,000 specialists and values resilience, innovation, and a proactive approach.
Lead technical discovery calls and translate customer requirements into high-level solution designs.
Draw integration diagrams, validate technical feasibility, and position GuidePoint's differentiated capabilities.
Support account executives in pre-sales engagements, ensuring technical alignment before formal scoping.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. Since its inception in 2011, GuidePoint has grown to over 1,200 employees and serves as a trusted advisor to more than 6,200 customers.
Provide remote Level 2 technical support for security infrastructure, ensuring timely incident resolution.
Monitor, investigate, and resolve technical issues using performance monitoring tools and troubleshooting methodologies.
Collaborate with clients, internal teams, and vendors to coordinate incident resolution and maintain high service standards.
The company offers remote security technical support for enterprise network environments. It has a collaborative, fast-paced culture with a focus on continuous learning and professional growth.
Travel 100% to customer sites across the US to install Bluetooth beacon and gateway solutions.
Use iPads and mobile tools to plan layouts, register hardware, and complete digital documentation.
Troubleshoot installation issues and verify system performance to ensure reliable safety technology deployment.
Raptor provides school safety software and mobile technology to protect students and staff. They serve 60,000 schools in 55 countries and emphasize a culture of innovation and collaboration.
Design, deploy, and maintain advanced Microsoft security solutions including Defender, Sentinel, and Purview.
Configure security policies, perform system administration, and ensure architectural integrity of the Microsoft security ecosystem.
Collaborate with security operations and compliance teams to translate security requirements into technical implementations.
Our partner is a cybersecurity firm specializing in Microsoft security solutions. They offer a collaborative remote-friendly environment and are committed to optimizing enterprise security.
Lead and manage the deployment of network, hardware, and software solutions for Axon's Interview Room, ensuring efficiency and excellent customer experience.
Coordinate with third-party installers and customers to maintain installation status through daily report-outs and stand-up meetings.
Conduct training sessions for technical and non-technical staff to ensure proficiency in using and supporting the Axon Interview solution.
Axon is on a mission to Protect Life by providing an ecosystem of devices and cloud software for safety and justice. The company culture is fast-paced, challenging, and meaningful, emphasizing ownership, growth, diversity, and inclusion.
Manage field schedules and dispatch timelines for installation and maintenance work across Australian sites.
Perform on-site installations of camera hardware and conduct scheduled and reactive maintenance visits.
Troubleshoot system issues in the field and provide on-call support on a rotating basis.
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect, respond to, and contain wildfires faster and more safely. We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco.
Lead the end-to-end technical process from requirements gathering and solution design to implementation and ongoing support.
Partner with customer SecOps teams to tailor solutions and support the sales team with product demonstrations and POVs.
Provide technical response to RFPs and RFIs, and participate as a technical resource at meetings and events.
We protect over 100,000 organizations worldwide from cyber and AI-driven threats. We are recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
Provide engineering advice and technical solutions for client projects.
Develop custom solutions and integrate security products with client systems.
Document work, train customers, and support existing clients.
Anomalix is a Chicago-based cybersecurity solutions and services organization specializing in Identity and Access Management. Gartner-recognized, the company helps organizations improve security and compliance while enabling digital transformation.
Own incidents from detection to resolution, troubleshooting complex security, network, systems, and cloud issues.
Serve as escalation point for unresolved alerts, mentor junior team members, and improve operational documentation.
Support security and compliance initiatives, conduct root cause analysis, and recommend process improvements.
DYOPATH is a managed services provider specializing in technology operations, cybersecurity, and infrastructure solutions. The company is recognized for its award-winning culture guided by the L.O.V.E. philosophy and a collaborative environment that values employee growth and exceptional service.
Develop and execute regional sales strategies to increase revenue and market share across wholesale strategic accounts.
Build and maintain strong relationships with distributors, integrators, and key channel partners.
Lead cross-functional teams and deliver product presentations to drive customer engagement and growth.
The company provides security and access control solutions for commercial and industrial sectors. It is a global organization committed to innovation and employee development.
Monitor and triage alerts from security tools such as SIEM, EDR/XDR, firewalls, and cloud security platforms.
Conduct initial investigation and documentation of potential security incidents and escalate as needed.
Support identity and access management tasks, including user provisioning, access reviews, and MFA/SSO support.
Make-A-Wish grants life-changing wishes for eligible children. As the world's largest wish-granting organization, it fosters a community-oriented environment and warmly embraces wish families, volunteers, and colleagues.
Collaborate with sales representatives to identify and secure prospects.
Provide security & compliance subject matter expert services on sales calls.
Address technical compliance inquiries from sales prospects and screen them for product fit.
Secureframe is a cybersecurity compliance company that provides trusted solutions to help businesses achieve and maintain compliance standards. Backed by top VCs, the company is growing rapidly and values professional excellence, continuous learning, and a collaborative environment.
Lead IAM assessment discovery sessions to deep-dive into custom Access Management solutions.
Build assessments with recommendations and roadmaps, and help clients through vendor selection.
Act as a trusted advisor for clients through the presales process to identify best-fit services.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations make better decisions and minimize risk. Since 2011, they have grown to over 1,200 employees and are known for a collaborative culture with knowledgeable colleagues.