Manage field schedules and dispatch timelines for installation and maintenance work, coordinating technician availability against site needs.
Perform on-site installations of camera hardware and supporting equipment, ensuring systems are properly configured.
Troubleshoot system issues in the field, working directly with engineering to diagnose root causes and implement fixes.

Qualifications:

5+ years of experience in Field Operations, Field Service, or related hands-on technical role.
Experience managing field schedules or dispatch alongside hands-on installation/service work.
Comfortable working independently on-site with minimal supervision.

Logistics:

This is a remote contract role based in Australia.
Willingness to travel up to 60–80% and participate in on-call/maintenance rotations.
Final compensation determined by factors including experience and geographic location; benefits tailored to local market.

Pano AI

Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect, respond to, and contain wildfires faster and more safely. We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco.

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