Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Provide technical support and quality assurance across Geotab's installation and field services ecosystem.
Conduct site visits, installation audits, and perform live installations for demonstrations and training.
Create and maintain installer certification programs and technical documentation.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help businesses manage fleets. They are a certified Great Place to Work with a diverse and inclusive culture, and a fast-paced, ever-changing environment.
Travel 100% to customer sites across the US to install Bluetooth beacon and gateway solutions.
Use iPads and mobile tools to plan layouts, register hardware, and complete digital documentation.
Troubleshoot installation issues and verify system performance to ensure reliable safety technology deployment.
Raptor provides school safety software and mobile technology to protect students and staff. They serve 60,000 schools in 55 countries and emphasize a culture of innovation and collaboration.
Monitor customer installation milestones and resolve issues in collaboration with implementation teams.
Serve as the escalation point for troubleshooting and ensure quality standards during installations.
Coordinate with installation partners and provide onsite oversight for complex deployments.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a public company with a global team, they focus on digitally transforming physical operations across industries like transportation and agriculture.
Build and manage daily technician schedules and routing using field service management platforms.
Review incoming service requests and assign technicians based on urgency, skill set, and availability.
Resolve same-day scheduling conflicts and maintain accurate job information within operational systems.
They provide home services including plumbing, HVAC, and electrical to customers. They are a growing company with a focus on operational efficiency and customer satisfaction.
Lead and manage the deployment of network, hardware, and software solutions for Axon's Interview Room, ensuring efficiency and excellent customer experience.
Coordinate with third-party installers and customers to maintain installation status through daily report-outs and stand-up meetings.
Conduct training sessions for technical and non-technical staff to ensure proficiency in using and supporting the Axon Interview solution.
Axon is on a mission to Protect Life by providing an ecosystem of devices and cloud software for safety and justice. The company culture is fast-paced, challenging, and meaningful, emphasizing ownership, growth, diversity, and inclusion.
Own the end-to-end operational workflow for Field Engineering, including resourcing, readiness, execution, and closeout of field engagements.
Manage field hardware readiness, asset tracking, and knowledge management to ensure deployability and scalability.
Build and lead a team over time, starting as an individual contributor defining operational models and discipline.
TurbineOne builds Mission-AI for the Frontlines, helping military and national security operators detect threats and accelerate decision-making at the tactical edge. The team is composed of experienced technologists, veterans, and operators committed to advancing national security through responsible innovation.
Provide remote technical support to maintenance technicians for root cause analysis and corrective actions.
Assist with spare parts identification, technical recommendations, and troubleshooting KRM devices.
Contribute to equipment reliability, safety, and performance improvement initiatives.
KONE is a global leader in elevators and escalators, providing smart People Flow® solutions to keep people moving. With over 60,000 employees in about 70 countries, it fosters a diverse and inclusive culture focused on sustainability and innovation.
Configure Pre-Planning, Responder, Hydrants, and Command modules for fire and EMS agencies.
Partner with Implementation Managers to deliver milestones and maintain project documentation.
Provide on-call complex-configuration support and contribute to Enterprise engagements.
First Due provides fire and EMS agencies with transformative software solutions to prevent first responder injury or death. They offer a fully remote work environment and a comprehensive benefits package.
Provide technical troubleshooting, inspections, repairs, and maintenance on mobile surveillance units.
Operate company vehicles to travel to job sites and transport trailers for service operations.
Manage high-volume workloads and prioritize tasks to meet tight deadlines.
LVT provides AI-driven, actionable intelligence for site security and operations. It is one of the fastest-growing companies in intelligent site technology, recognized as a top growth company with innovative leadership.
Act as pre-sales technical champion for Cambium products across Australia, New Zealand and Pacific Islands.
Design technical solutions and proposals to meet customer needs and drive sales.
Deliver training sessions, workshops, and webinars to channel partners and end customers.
Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. They are a global company with millions of radios deployed, focused on innovation and partnership.
Own the configuration, deployment, and customer enablement of the Scheduling module, translating agency staffing policies into software configurations.
Lead requirements-gathering sessions, validate configurations against real scenarios, and support payroll export and timekeeping integrations.
Partner with Implementation Managers to deliver milestones, maintain project documentation, and serve as the Scheduling subject matter expert.
First Due provides transformative, end-to-end software solutions for fire and EMS agencies to improve safety and operations. The company offers a comprehensive benefits package and promotes an inclusive, remote-first work environment.
Perform installation, maintenance, and repair of telematics devices in customer vehicles, ensuring high-quality workmanship.
Engage with customers for on-site training, support trials, and serve as lead for strategic deployments.
Collaborate with Field Engineering to provide feedback and create custom installation guides for specialty configurations.
Motive empowers people who run physical operations with tools to make work safer, more productive, and more profitable, serving nearly 100,000 customers across industries. The company values diversity and inclusion, focusing on innovation and continuous improvement.
Lead end-to-end delivery of complex technical programs involving multiple cross-functional teams.
Drive customer experience and account experience initiatives from strategy definition through execution.
Partner with Product, Engineering, and Business Operations teams to manage roadmaps, risks, and delivery.
Our partner is a technology company focused on enhancing customer and account experiences through innovative solutions. They foster a collaborative and inclusive culture, operating in a fast-paced environment with a focus on innovation and respect.
Provide hands-on on-site support to installers for Tenant Power installations, ensuring technical standards are met.
Act as a feedback loop between installers and internal teams to improve processes and guides.
Collaborate with housing associations, installers, and suppliers to ensure smooth transitions from installation to live operation.
Octopus Energy is on a mission to drive the global renewable energy revolution. We are a recognized global leader in decarbonizing the planet, with a strong culture of innovation and inclusivity.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Own end-to-end AI deployments for APAC customers, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.
Lead complex projects with a customer-first mindset, ensuring deployments run smoothly, on time, and against clearly defined success metrics.
Collaborate with internal teams across product, engineering, and GTM to bring clarity, structure, and momentum to customer deployments.
Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence. Born from the Stanford AI Lab, they have raised over $270 million from leading investors and serve world-class companies like United Airlines, Cox Communications, and Marriott.
Lead the roadmap and execution for the Geo product serving Self-Managed customers, partnering with the Product Manager.
Hire and develop a high-performing engineering team, with a focus on India and EMEA timezone overlap.
Own the reliability, correctness, and performance of Geo replication for disaster recovery.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million users and serving more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Own day-to-day management of annotation vendor relationships, including workload planning and SLA management.
Monitor annotation quality and improve labeling accuracy through structured QA processes.
Build and maintain Python-based workflows for data preparation, API integrations, and validation.
We are building a vision-powered platform that uses autonomous drones to digitize warehouse workflows, making operations smarter and safer. Our engineering team is fast-moving, technically deep, and each individual contributor carries real accountability.