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About the Role:

  • You will own the moment where cutting-edge AI becomes real-world results, leading customer deployments end-to-end.
  • This role is perfect for someone who loves leading complex projects, working directly with customers, and seeing technology make a tangible difference.
  • You will be hands-on, customer-facing, and deeply embedded in how Cresta delivers value at scale.

What Success Looks Like:

  • Customers launch AI solutions that actually get used and drive real business outcomes.
  • Deployments run smoothly, on time, and against clearly defined success metrics.
  • Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives.

Qualifications We Value:

  • Experience leading technical or AI-driven SaaS implementations.
  • Strong project management skills paired with a consultative, customer-first mindset.
  • Comfort working with technical concepts, data, and analytics, and ability to translate complex technology into clear plans.

Perks & Benefits:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family.
  • Paid parental leave for all new parents and a remote work setup budget.
  • Monthly wellness and communication stipend, plus 20 days of vacation time.

Cresta

Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence. Born from the Stanford AI Lab, they have raised over $270 million from leading investors and serve world-class companies like United Airlines, Cox Communications, and Marriott.

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