Install, service, or upgrade equipment onsite at customer locations.
Diagnose technical issues and troubleshoot problems to ensure equipment functionality.
Provide training and guidance to customers on proper operation and maintenance.
Quadient supports businesses of all sizes in digital transformation, unlocking operational efficiency with secure automation. With diverse teams and a focus on innovation, Quadient offers a collaborative culture.
Provide technical support, installation, startup, and commissioning of industrial products.
Oversee third-party installers and train customers on operation and maintenance.
Coordinate service schedules and create detailed reports for installations and support issues.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Act as central contact for strategic and operational roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge base, create training materials, and oversee training programs for service agents and external partners.
Optimize 1st and 2nd level support interfaces, define escalation paths, and evaluate new technologies like AI and AR for service improvement.
Bosch Service Solutions Magdeburg GmbH provides innovative services in Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology. The company is part of the global Bosch group and values collaboration, quality, and continuous improvement.
Travel throughout the continental US to install, configure, and commission POS hardware and software.
Set up terminals, peripherals, and cabling; test systems end-to-end and troubleshoot on-site.
Provide basic orientation to store staff and complete installation documentation accurately.
Scotch builds a next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce. The company has raised $28M from prominent investors and is recognized as a leader in liquor retail technology.
Develop and maintain expert-level knowledge of the Geotab ecosystem to empower users and partners.
Engage with strategic partners to optimize their utilization of Geotab's technology and solutions.
Drive revenue growth by translating technical capabilities into business value for prospective clients.
Geotab is a global leader in IoT and connected transportation, providing web-based analytics to help businesses manage their fleets. The company is a certified Great Place to Work with a diverse and inclusive culture that values innovation and collaboration.
Monitor autonomous robots using remote assistance tools and dashboards
Follow step-by-step procedures to support standard operational scenarios
Escalate technical or operational issues to shift leads and document observations accurately
DoorDash is a technology and logistics company that empowers local economies through on-demand delivery services. DoorDash Labs, an independent team within DoorDash, explores robotics and automation to transform last-mile logistics, and the company is committed to diversity, innovation, and employee well-being.
Debug complex device issues end-to-end, combining hardware behavior, firmware logs, and service-side signals to identify root cause.
Perform hardware and firmware diagnostics using device logs, serial output, and vehicle data like CAN/J1939 and OBD-II.
Lead incident response and root cause analyses, coordinating with cross-functional teams to drive permanent fixes.
Motive provides tools for physical operations to enhance safety, productivity, and profitability. Serving nearly 100,000 customers across various industries, the company fosters a diverse and inclusive workplace.
Provide technical assistance and programming support to dealers for resolving vehicle repair issues.
Analyze VOC data to implement corrective actions and prevent wrong diagnosis reoccurrence.
Develop training modules and conduct dealer visits to improve service quality and Fix It Right first-time processes.
MSX International partners with leading automotive companies to enhance retail strategies and streamline operations. With over 25 years of experience, they are a trusted partner helping OEMs improve dealer performance and consumer engagement.
Attending maintenance visits and responding to calls within service level agreements.
Responsible for asset management and providing accurate call closure and stock reporting.
Completing all engineering paperwork and attending proactive maintenance visits.
PDI Technologies empowers leading convenience retail and petroleum brands with technology solutions that drive growth and operational efficiency. We are a global team committed to excellence, collaboration, and diversity.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Understand and analyze design documentation and system data to complete high-quality device and component installation and maintenance activities.
Execute testing to verify high quality installations and install system raceway, cabling, equipment racks, enclosures, and mounting hardware.
Communicate effectively and incorporate all required safety practices.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation across Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT. With over 50 years of experience, they support Defense, Intelligence, Space, and other clients, fostering a collaborative and mission-driven culture.
Articulate to prospects how businesses use Samsara's IoT solutions to solve common industry obstacles.
Deliver work products like discoveries, demonstrations, and proof of concept implementations to get deals done.
Act as a liaison between product and sales teams, translating technical feedback and enrolling customers in beta programs.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, they are building for the long term with a team that values high performance, inclusivity, and growth.
Provide expert hands-on technical support for installation, maintenance, and troubleshooting of instrumentation.
Deliver basic customer training and ensure systems meet specifications at customer sites.
Collaborate with sales teams and provide remote or on-site assistance across Spain and Europe.
Bruker develops high-performance scientific instruments and analytical solutions for molecular, cellular, and microscopic exploration. With over 11,000 employees across 90+ locations worldwide, the company has driven innovation in analytical instrumentation for 60 years.
Provide technical installation and commissioning support for smart motor equipment to clients and service teams nationally.
Train and mentor field service personnel on smart motor installation practices and troubleshoot issues on-site.
Organize personnel for smart motor installation and activation, ensuring adherence to safety and quality standards.
ITT Inc. is a diversified global manufacturer of highly engineered critical components and technology solutions for flow, aerospace, defense, transportation, industrial, and energy markets. Headquartered in Stamford, Connecticut, the company employs more than 15,000 people across 40 countries and generates $5.4 billion in annual revenue.
Provide guidance and training to surgical teams on the da Vinci Surgical System.
Lead product demonstrations and in-services to drive adoption and utilization.
Support sales activities and contribute to quarterly sales goals.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to minimally invasive care. With over 25 years of experience, the company fosters an inclusive and diverse culture where team members are empowered to do their best work.
Execute installation, commissioning, startup, and infrastructure validation activities for modular data center deployments.
Troubleshoot infrastructure issues across power, cooling, controls, monitoring, and network-connected systems.
Partner with Senior Deployment Engineers, Engineering, Manufacturing, Supply Chain, and Customer Operations teams during deployment execution.
Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. With nearly half a billion dollars in funding from top investors such as Microsoft, Founders Fund, and BlackRock, Armada is backed by collaborations including NVIDIA and Palantir.
Evaluate dealer fixed operations, identify inefficiencies, and recommend performance improvements.
Coach dealer staff on sales techniques and customer service standards to meet objectives.
Track key performance metrics, report progress, and implement best practices.
MSX is a trusted global partner to leading vehicle manufacturers and mobility organizations for over 30 years. They design and deliver tailored solutions for sales performance, repair optimization, and consumer engagement with a diverse team.
Lead commissioning, troubleshooting, and optimization of industrial combustion systems across Mexico.
Serve as primary technical liaison for customers, providing expert recommendations on system performance and safety.
Mentor service personnel and collaborate with U.S.-based teams to resolve technical challenges and support projects.
Bloom Engineering improves environmental sustainability and performance of industrial heating applications, focusing on aluminum and steel industries. Headquartered in Pittsburgh since 1934 with global subsidiaries, the company leverages deep furnace expertise to help customers reduce emissions and enhance efficiency.
Own end-to-end technical integrations for FORT's wireless E-Stop and remote-control products at strategic customer sites.
Advise on integration architecture including CAN bus topology and functional safety standards.
Translate field insights into product roadmap improvements and contribute reusable integration guides.
FORT provides a platform for safe, secure, and dynamic control of autonomous machines, addressing safety challenges with solutions like Wireless E-Stop and Safe Remote Control. The company focuses on protecting people, data, and machines in dynamic worksites.
Drive profitable sales by building and maintaining high-quality relationships with new and existing customers.
Utilize digital tools and product knowledge to provide tailored solutions and exceptional customer service.
Collaborate with leadership, suppliers, and team members to implement sales strategies and expand market presence.
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. They operate over 460 warehouse storefront locations throughout the U.S. and employ a diverse workforce focused on inclusive culture.