Articulate to prospects how businesses use Samsara's IoT solutions to solve common industry obstacles.
Deliver work products like discoveries, demonstrations, and proof of concept implementations to get deals done.
Act as a liaison between product and sales teams, translating technical feedback and enrolling customers in beta programs.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, they are building for the long term with a team that values high performance, inclusivity, and growth.
You will own complex technical escalations, investigating and resolving advanced issues across the SaaS platform, hardware, and integrations.
You will bridge support and customer-facing teams, aligning on resolution timelines and representing support in strategic account conversations.
You will mentor Tier II and III support teams, contribute to incident management, and create advanced documentation to improve future troubleshooting.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations harness IoT data to improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation. As a recently public company, we foster a culture of rapid career development and collaboration, with a high-caliber team dedicated to digitally transforming physical operations.
Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live.
Translate business needs into clear, testable requirements and map them to existing features and roadmap items.
Define data exchange between GridUnity and customer systems, map fields, validate data, and guide configuration.
GridUnity is the industry leader in interconnection life cycle management, delivering software solutions that accelerate the transition to a sustainable energy future. The company is a lean, fast-moving team that values bold thinking, reliability, and continuous learning.
Design and implement scalable, high-performance data pipelines to ingest and transform data from a variety of sources.
Build and maintain APIs that enable flexible, secure, and tenant-aware data integrations with external systems.
Implement observability, monitoring, and alerting to track data freshness, failures, and performance issues.
Northbeam is building the world's most advanced marketing intelligence platform for top eCommerce brands, providing powerful attribution modeling and customizable dashboards. The company is experiencing rapid growth with a strong product-market fit and a remote-friendly culture.
Serve as the first point of contact for customers, responding to technical and functional support requests across multiple channels.
Investigate, prioritize, troubleshoot, and resolve complex technical issues related to APIs, SDKs, and platform integrations.
Collaborate with engineering teams to escalate and resolve bugs, providing detailed technical context and reproduction steps.
Jobgether is a company that uses an AI-powered matching process to ensure the applications are reviewed quickly, objectively, and fairly against the role's core requirements. They foster a strong focus on autonomy, ownership, and performance-based culture.
Own the post-sale technical relationship, serving as the primary technical advisor from day one.
Lead onboarding engagements, driving adoption of TruffleHog across customer organizations.
Identify expansion opportunities and build ROI stories grounded in measurable outcomes.
Truffle Security is a cybersecurity company that makes secrets easier to detect, verify, and remediate across modern software environments, built on the popular open-source TruffleHog platform. Trusted by organizations including NVIDIA, Chick-fil-A, and OpenAI, the company helps security and engineering teams stay ahead of secrets risk in a fast-growing, remote-first culture.
Partner with the Sales team to articulate the Grafana value proposition and own technical engagements with customers.
Deliver product presentations, technical evaluations, and enablement to drive customer success and close opportunities.
Collaborate with internal teams to enhance documentation, blog posts, and provide feedback on products and the competitive landscape.
Grafana Labs is the company behind the open observability cloud, providing a fully managed observability platform built for scale. With over 1,600 team members across 40+ countries and 7,000+ customers, we are a 100% remote company backed by leading investors.
Partner with Account Executives to execute pre-sales activities including opportunity qualification and demonstrations.
Help customers achieve success by leading the technical sale and recommending best-practice solutions.
Establish yourself as a trusted advisor by leading technical discovery and presenting innovative solutions.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. With a remote-first culture and global inclusion, we empower millions of developers worldwide.
Independently manage and resolve platform and product issues for customers, addressing challenges in application development, deployment, and integration.
Conduct in-depth investigation, reproduction, and troubleshooting of reported issues to identify root causes within the Mendix platform infrastructure.
Effectively communicate reported issues to R&D, Product Management, and Customer Success Managers to ensure efficient coordination and product improvement.
Siemens Digital Industries Software revolutionizes enterprise application development through its industry-leading low-code platform, Mendix. The company is a global technology leader with a collaborative, agile, and inclusive culture that promotes continuous learning and professional growth.
Lead post-sales technical implementation discussions with merchants, conducting deep discovery and translating findings into a clear path forward.
Own the technical onboarding experience from kickoff to go-live, partnering with Engineering and Product to address product gaps.
Establish and maintain technical documentation such as architecture diagrams and API inventories, and build reusable integration assets.
Extend provides AI-driven solutions for retailers to enhance post-purchase customer satisfaction and revenue, including automated customer service, returns, fulfillment, and fraud detection. Backed by prominent investors and headquartered in San Francisco, the company works with over 1,000 merchants across various industries.
Map GTM bottlenecks and partner with RevOps, Sales, Marketing, and CS to identify AI opportunities.
Design and maintain scalable data pipelines to unify data across HubSpot, Salesforce, and other tools.
Innovate and experiment with new tools, integrations, and AI workflows.
CaptivateIQ is a fast-growing company that provides a sales performance management platform. Backed by top investors like Sequoia and ICONIQ, they serve high-growth companies such as Netflix and Stripe.
Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.
ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.
Lead and develop the Solution Engineering function, mentoring a high-performing team.
Serve as a senior technical resource on complex enterprise opportunities, partnering with Sales.
Oversee development of standardized and customized demonstrations by use case and customer segment.
Clear Capital is a national real estate analytics, data solutions, and valuation technology company. They strive to build confidence in real estate decisions to strengthen communities and improve lives.