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Installation and Support:
- Independently or with third-party installers, perform installations of gateways, AI cameras, and accessories across various vehicles.
- Manage RMAs and ensure adherence to best practices through quality checks.
Customer Engagement and Guidance:
- Conduct on-site training, support trials/pilots, and create custom installation guides for unique requests.
- Serve as lead onsite presence for strategic customer deployments.
Innovation and Troubleshooting:
- Collaborate with Field Engineering to leverage field experiences for product enhancements.
- Provide remote assistance to third-party installers and manage escalation of technical issues.
Motive
Motive empowers people who run physical operations with tools to make work safer, more productive, and more profitable, serving nearly 100,000 customers across industries. The company values diversity and inclusion, focusing on innovation and continuous improvement.